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Upgrade to Bitquery Paid Plan

account_billing

To upgrade your Bitquery plan, you can contact sales using the official form, email sales@bitquery.io, or reach the Bitquery team on Telegram at https://t.me/bloxy_info (please be cautious about potential scammers—only trust official channels and double check the admins). After you share your requirements, the team will provide you with a custom quote tailored to your needs.

form

Additional Points​

If you are on any paid plan, and your points are finished, then you either buy additional plans or upgrade your current plan.

As shown in the image above, you can buy or upgrade the plan under account -> billing.

How to change the plan?​

If you want to upgrade the plan at the end of the month, you can simply cancel the current plan and buy again.

What will happen if I upgrade the plan in the middle of the month?​

You can upgrade the plan in the middle of the month. And your points will carrry over to new plan.

However, if you over-consumed on existing plan, then those points will be deducted from the upgraded plan points.

For example, If you are on the team plan, which allows 3 million points, however, you consumed 3.5 Million points. In this case, if you upgrade to a start-up plan, which has 10 million points when you upgrade, 500k points that were overconsumed will be deducted from your upgraded started-up. Therefore, you will get only 9.5 million points.

Will response times improve if I upgrade to a paid plan?​

Paid plans mainly increase allowances (points, streaming capacity, and commercial terms). If you want to improve response times, you should optimize your queries. Even if it doesn't help, please ask for help from the team on Telegram

When do API credits (points) reset — monthly or rolling?​

Points are tied to your plan and billing period. Allowances refresh on your billing cycle (typically monthly, aligned with your subscription or invoice), not as an undocumented “rolling 30‑day” window. The exact renewal date and usage appear in your account billing and related account pages. If your contract differs, use the dates on your invoice or ask sales@bitquery.io.

Can I only buy points by contacting sales?​

Plan upgrades, additional points, and custom quotes are handled through the billing / sales flow: start from Account → Billing (form → custom quote), as described above. This documentation does not describe a separate self‑serve “buy points only” checkout. For top‑ups or trials, use that flow or email sales@bitquery.io. See also Points.